An Overview of Washington 811


Washington 811:

Mission 
We provide accurate cost-effective one-call service. Through communication, education, and leadership prevent damage to underground utilities and ultimately enhance public safety. 

History
Utilities Underground Location Center - NOW Washington 811 - was started on July 31, 1978, by five Seattle area utilities: Pacific Northwest Bell (now CenturyLink), Puget Sound Power & Light (Puget Sound Energy), Washington Natural Gas (Puget Sound Energy), Seattle City Light, and King County Department of Public Works.

Initial service area was King County, Washington. As of 31 July 2017, Washington 811 provides call before you dig service to 1489 facility owners in Washington & Montana.

Milestones
As of July 2017, WA811 has processed  9.3 million "Call Before You Dig" requests. 

Call Center
The call center is operated by One-Call Concepts.